The Enreach Unified Business Communications platform is a leading mobile-first PBX telephony application. For over two decades, European-based Centile company perfected cloud-based, unified telecoms solutions through cutting edge technologies and joint partnerships with the likes of German IP PBX giants Swyx and Dutch UCaaS experts Voiceworks.
This includes the acquisition of Netherlands-based Botsquad, a pioneer in conversational Artificial Intelligence (AI), which brings advanced but accessible chatbot options to Enreach partners. Botsquad’s technology will be integrated within the Enreach portfolio, with enhancements to the group’s cloud PBX portfolio and contact centre solution.
Beyond text-based chat, Enreach will invest in further development of Botsquad’s technology to integrate conversational AI into voice services.
As Enreach, the group operterates as the pinnacle integrator and benchmark of superior Telecom Applications, targeting the small, medium and enterprise markets around the world.
Frost & Sullivan’s global team of analysts and consultants continuously researches a wide range of industries across the globe. With over 120 European industry participants, Frost & Sullivan plotted 20 growth and innovation leaders in the Frost Radar™ 2020 analysis. We are proud that Frost & Sullivan have selected Enreach as one of Europe’s best positioned UCaaS companies to take advantage of future growth opportunities.
The parameters that were assessed: