{"id":17,"count":6,"description":"<span style=\"font-weight: 400\">As of January 2021 Centile Telecom Applications was rebranded as Enreach, strengthening the group\u2019s commitment to the service provider business. Their Unified Communications platform is a leading mobile-first PBX telephony\u00a0 application. For over two decades, European-based Centile company perfected cloud-based, unified telecoms solutions through cutting edge technologies and joint partnerships with the likes of German IP PBX giants Swyx and Dutch UCaaS experts Voiceworks.<\/span>\r\n\r\n<span style=\"font-weight: 400\">Including the acquisition of Netherlands-based Botsquad, a pioneer in conversational Artificial Intelligence (AI), this brings advanced but accessible chatbot options to Enreach partners. Botsquad\u2019s technology will be integrated within the company's portfolio, with enhancements to the group\u2019s cloud PBX portfolio and contact centre solution.<\/span>\r\n\r\n<span style=\"font-weight: 400\">Beyond text-based chat, Enreach will invest in further development of Botsquad\u2019s technology to integrate conversational AI into voice services. As Enreach, the group operterates as the pinnacle integrator and benchmark of superior Telecom Applications, targeting the small, medium and enterprise markets globally.<\/span>","link":"https:\/mia.co.za\/?cat=17","name":"Enreach","slug":"enreach","taxonomy":"category","parent":0,"meta":[],"_links":{"self":[{"href":"https:\/\/mia.co.za\/index.php?rest_route=\/wp\/v2\/categories\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mia.co.za\/index.php?rest_route=\/wp\/v2\/categories"}],"about":[{"href":"https:\/\/mia.co.za\/index.php?rest_route=\/wp\/v2\/taxonomies\/category"}],"wp:post_type":[{"href":"https:\/\/mia.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fposts&categories=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}