UCX is transforming the future of business communications as a leading Software-as-a-Service provider of UCX XCaaS, an integrated contact center, voice communications, video, chat and API solution built on one global cloud communications platform. UCX is powering all employees globally to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
UCX’s patented technology ensures calls are routed across the shortest, high quality path over the public internet to deliver a consistent experience over inconsistent networks.
Out-of-the-box speech analytics provides instant visibility to customer sentiment based on 100% of your customer calls.
Want to use the latest desktop and conference phones? Our Flex program comes with an industry leading seven-year warranty and very low subscription rates.
Integrate UCX into your CRM, service, support and productivity applications to create one user experience.
SMS, Voice, Video and Chat Apps APIs provide convenient ways for parents and program participants to engage.
Always be there for your customers from any location or device. Continue using personal devices while maintaining a consistent company identity.
Our proven methodology for a painless deployment is based on tens of thousands of implementations. You can have peace of mind while we ensure a smooth deployment supported by 24×7 follow-the-sun support.
Our simple and fast administration uses one centralized management portal. This reduces the time IT spends setting up and managing the phone system.
UCX’s service plans come with voice, video meetings and chat — all for one low subscription, without any upfront purchases.
Purchase a UCX Series annual plan and save up to 25% on the industry’s most powerful unified communications platform.